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Privacy policy

We take your privacy very seriously.  

  1. Main statements

    The current privacy policy about customers (<< policy >>) states the way that jimmyTel.com collect, uses, communicate and manage customer personal information. jimmyTel.com is committed to respect and protect customer's privacy. jimmyTel.com voluntary adhere to the Canadian association of normalization rules about protection of personal information. You agree that jimmyTel.com can, at its own discretion, modify its privacy policy, with or without notice. The current privacy policy is available on the jimmyTel.com web site via the internet url http://www.jimmyTel.com. By using our services after any modification of the privacy policy, you agree with the policy and its modifications. The jimmyTel.com site can contain links to other websites. You agree that jimmyTel.com is not responsible of the content or practices of any of those websites.

  2. Information jimmyTel.com collect


    A: Signup: jimmyTel.com record information about you at the moment of the signup via the website or by phone.
    B: Payment: When you make a payment, jimmyTel.com may keep the payment information in order to keep a track of your transactions history. jimmyTel.com will always use secure storage practices to keep this information.
    C: Marketing research: jimmyTel.com can collect some of your information in order to do marketing research. This information will be used to help jimmyTel.com improve its content, web site and offers.
    D: Complaints: jimmyTel.com can collect information about you when a complaint is filed against jimmyTel.com services. This information may help jimmyTel.com to solve issues related to a complaint.


  3. Use of personal information

    jimmyTel.com uses the customer personal information for one or more of the following reasons:

    (1) To identify you.
    (2) To personalize the content of the jimmyTel.com web site presented to you.
    (3) To inform you about the updates on the jimmyTel.com web site.
    (4) To improve the content of the jimmyTel.com web site.
    (5) To promote jimmyTel.com products and services to you.
    (6) To process your orders.
    (7) To process your complaints, feedback and requests.
    (8) To improve the quality of jimmyTel.com products and services.


  4. Cookies

    jimmyTel.com web site uses cookies to quantify the number of visits, the average duration of each visit, the viewed pages, user authentication to the customer portal and other statistics related to the use of jimmyTel.com web site. The cookies are simple text files stored on your computer hard disk. The cookies can not damage nor read any information stored on your hard disk. Some parts of the web site, such as the customer portal, will not work properly if your browser doesn't accept cookies. Consequently, your browser must accept cookies in order to use the jimmyTel.com web site without anomalies.

  5. Security

    jimmyTel.com understands the importance to protect your information and therefore uses the most secure and recent protocols to protect your personal information collected on the web site. jimmyTel.com does not make any statement or guarantee on the safety of the information provided to jimmyTel.com. You understand that you provide this information to jimmyTel.com at your own risk.

  6. Your assent

    Except for what is described below, jimmyTel.com will not sell, transfer or reveal your personal information to third parties without your agreement. jimmyTel.com may have the obligation to provide your personal information to legal entities in order to take action on a warrant or an investigation. Certain personal information can be communicated to third parties in order to process your order or provide what you ordered, or to process any complaint or request from you. jimmyTel.com can also communicate personal information in order to help jimmyTel.com to recover a debt you have with jimmyTel.com.

  7. Contacting jimmyTel.com.

    If you want to see or update your personal information, or to delete your information or for any other type of request regarding your personal information, please communicate with us via the "Contact us" section of the web site. If you do not wish to receive emails on behalf of jimmyTel.com, you can send us an email with the subject "unsubscribe" at support@jimmyTel.com.